1. Home
2. Support

LiveCycle products

LiveCycle Technical Support

We are committed to helping you get the most out of your investment in Adobe® LiveCycle® solutions. The LiveCycle Support area of our website is designed to provide you with the tools you need to install, configure, and deploy Adobe enterprise software, as well as offer you the ability to communicate with us about your requirements.

Resources for LiveCycle products

LiveCycle Knowledge Center

Welcome to the Adobe LiveCycle Knowledge Center, your one-stop shop for technical information and tools related to the Adobe server products.

Downloads

Obtain patches and other support downloads for Adobe products.

Security Advisories

Important information regarding security vulnerabilities that may affect specific versions of Adobe products and solutions.

Migrate to the Latest Adobe Server Products

Find out about migrating to Adobe LiveCycle™, the new generation of enterprise server and design tools built on the Adobe Intelligent Document Platform and the Java 2 Platform, Enterprise Edition (J2EE).

Support available for LiveCycle products

LiveCycle Developer Program

Individual enterprise developers can join the Adobe LiveCycle Developer Program and get full access to LiveCycle SDKs, developer licenses of Adobe enterprise software, including Adobe LiveCycle, resources, and unlimited email support.

• Log a LiveCycle Developer Support incident (must be a member)

Maintenance and Support Programs

Adobe LiveCycle Support offers several levels of maintenance and support programs to suit your organization's specific needs.

• Log an LiveCycle Support Incident (must be a member) This password-protected area enable LiveCycle maintenance and support customers to log and incident report and track its status through to resolution.
• Technical Support telephone numbers are published in the LiveCycle Maintenance and Support Welcome Package you received upon purchasing or renewing your maintenance & support agreement.
• LiveCycle Support Service Level Agreements Guidelines to help determine the appropriate service level agreement to suit your needs.
• LiveCycle Support Lifecycle PolicyAdobe's LiveCycle Support Lifecycle Policy offers new options for extended technical support. Instead of a version-based policy, the new time-based policy provides options that supports production deployments, product migrations, and upgrades for years to come.
• Terms and Conditions of Breeze Software Support Plan Offerings

Professional Services

Adobe Professional Services offers flexible consulting, education, and support services designed to fit your enterprise needs.

Customer Service for Adobe Server Products

For information about sales, products, policies, and programs for Adobe server products, or for help ordering upgrades for server products and obtaining PAC codes, please contact Adobe Enterprise Solutions Customer Service at 1-866-766-2256 (North America).

Contact Customer Service in Europe.